What our clients are saying.

  • "Choosing Tricia Gilbert and Next Level Property to manage the sale of our home was easiest the best real estate decision I have made. Tricia’s approach was professional and positive but most of all, honest. Tricia secured a smooth sale and an excellent price for our home and more impressively worked with us during the sale agreement, ensuring our financials targets were achieved. If you want an agent who is honest and open without any hidden agendas, can successfully negotiate the most fragile of purchases and still get your sale across the line, then Tricia and Next Level Property are the team for you. We couldn't have been happier or more impressed with the service we received."

    — B Silver, Seller

  • “I recently purchased my first property in Perth all the way from Sydney. Looking after an investment property is a difficult thing to do and then factor in living interstate and in a different time zone. Tricia Gilbert from Next Level Property Management and Sales has been phenomenal in setting my property up for rent and sourcing tenants. Doing her due diligence on every application and keeping communication pathways open with me for the entire process. From purchasing the property at the end of June, Tricia was able to find me a suitable tenant in the matter of a few weeks. Her service is gold star and I appreciate her full transparency during the process. All communication with Next Level Property Management and Sales has been delightful and I’ve experienced great customer service. I couldn’t recommend her and the business enough nor ask for someone more suitable to manage my property."

    — M Page, Property Investor

  • "Tricia, we'd like to thank you for your invaluable help when we recently approached you for advice in the property market. We were first time buyers, retired and buying a property interstate. Covid and quarantine precluded us from inspecting the property, However, with your help, we successfully transacted the sale of the house and couldn't be happier. You kindly, made sure that carpets were steam cleaned, blinds were replaced and you addressed any issues that we had, before moving in. We would definitely recommend you and Next Level Property Management & Sales to anyone interested in securing a property. Your sound advice and personal approach were crucial in our success with home ownership."

    — J & H, Buyers

  • "Tricia Gilbert at Next Level Property Services has recently sold our rental property. Right from the start Tricia showed compassion, enthusiasm and professionalism. Throughout the whole selling process, we were regularly updated and guided through each stage. Tricia negotiated with prospective buyers and achieved the maximum sale price. We would highly recommend Tricia to look after your property she is friendly, approachable and listens to your wants and needs. We will definitely be using Next Level Property Management & Sales in the future. Thank you, Tricia. "

    — W & C Clemens, Sellers

  • "My husband and I could not be happier since Tricia Gilbert from Next Level Property Management & Sales, took over the management of our small rental property. In the short time that Tricia has managed our property she has already recouped the many unpaid water bills by our tenants, she has secured a rental increase and been totally on the ball with some electrical maintenance that was unbeknown to us, long overdue. Tricia has treated us with such professionalism and efficiency. She has been nothing but honest and sincere and has made us feel like we are a priority to her from day one and not just a number, another landlord. After ongoing issues with our previous agents, my husband and I can relax now that our property is in her capable hands and I look forward to Tricia continuing to care for and manage it long into the future."

    — C White, Property Investors

  • "I needed to sell my house in the midst of a very busy season in my life. I reached out to Tricia to assist. I was amazed by her level of effectiveness and efficiency. Nothing took long to process; she took time to keep me well updated on all changes and/or developments. At no time did I feel as though I was out of the loop with all that was happening. Moreover, nothing she did added to the busy season. She handled it all with precision and was prompt to respond to any queries I had and action any matters. Such a smooth interaction with her and a very positive engagement. Busy or not so busy people could greatly benefit from this level of service. Thank you."

    — A Nyaga, Seller

  • "Tricia Gilbert has been managing our property for the last two years. She is perfectly professional and reliable. Have her manage our property puts my mind at ease."

    — C Morrison, Property Investor

  • "Tricia Gilbert has been managing my property for over a year now and has been extremely professional in her management practice. Any issues with the property have been delt with promptly and at a high standard. I would not hesitate to recommend Tricia and her team to other property owners and would also refer anyone searching for properties to rent."

    — N Baron, Property Investor

  • "I was very happy with the service I received from Tricia Gilbert of Next Level Property Management. Tricia’s professionalism was apparent from the beginning and the sale of my property went ahead without a hitch. But what I really appreciated was the cheerful attention to all my queries – of which there were many. I was kept fully up to date all the way through the process and found Tricia to be warm and engaged. I know who I will be contacting should I have any more property transactions. Thank you, Tricia."

    — C Collier, Property Investor

  • "Just wanted to send through a big thank you for the service you’ve provided to-date. I’ve always managed my own property and it was a big leap of faith for me to have someone else manage my asset. After interviewing a few companies, you stood out with your open transparent approach, the advice you gave me through the initial on-boarding was so helpful and, I should have done it years ago. You’ve secured me some excellent tenants and I can honestly say I don’t think about the property now as its in great hands. Thanks."

    — R Forster, Property Investor

  • "I am writing this letter to express my gratitude to my Estate agent Tricia Gilbert for the amazing help and work she did in the process of finding us accommodation and since then she has been a great support all the way trough. I was a new arrival in Australia and no experience with housing and finding accommodation in the country. I applied for viewing a house that I liked on the website for houses to rent. Then I met Tricia who helped me with the process of making the contract, settling in the house and everything that I needed to know regarding the property and running it as a new tenant. She has always been approachable for help when I needed it, great at communicating and a messenger between us and the house owners. Any time we needed help or advice we knew Tricia was there for us. We had a few issues that needed to be addressed to the building company that Tricia had communicated to them. Anything that we needed to ask the owners was sorted immediately. Tricia has been flexible every time we needed to rearrange the inspection dates and time. We always had feedback after the inspection. As I final comment I would like to mention how friendly and professional she is at doing her job. Best Regards."

    — D & K Dragneva, Tenants

  • "I highly recommend Tricia Gilbert to sell your property. Tricia has been a great help in successfully selling my property within weeks of going on the market. Being from the east coast of Australia, I needed to know my property was in good hands. Tricia clearly explained the process from end to end, and gave me the reassurance I was working with the right agent. Tricia never hesitated in organising an initial appraisal leading up to my decision to sell the property and then following up with a more formal appraisal once I had made the decision to sell and the tenants had vacated the property. Tricia had no hesitation in assisting with the preparation for selling, such as recommending a quality Settlement Agent, lawn maintenance and the required RCD & Smoke Alarm certification. The service Tricia has provided is excellent and I would not hesitate in recommending to any future vendors."

    — D Miles, Seller

  • "Dealing with Tricia over the past two years has been an absolute pleasure as she has always given us good advice and went above and beyond of what was expected of her as our property manager. When COVID hit last year, our tenants found themselves in a precarious position of being stuck abroad and Tricia played a crucial role in taking care of our property while showing compassion towards our tenants, assisting them with their tenancy while they were unable to return home. Tricia is not only a professional property manager with many years of experience but she is also considerate towards her clients. We highly recommend her services."

    — A & V Van Biljon, Property Investor

  • "I can only say your service thus far has been absolutely superb. If anyone has gone the extra mile for us it’s, been you, even at times when the task at hand had nothing to do with you. Your communication in terms of keeping us up to date has been sterling, and may I add not an easy task when we sitting on another continent in a different time zone. Your attention to detail is top of the class. I would certainly recommend your service to anyone. Looking forward to an ongoing business relationship. A big Thank you."

    — S & P, Sellers

  • "We are very grateful to have Tricia to manage our property. We were trying to organise the property for rental among other things in our chaotic life, thankfully Tricia was always ahead of us and gave us very helpful advice. She also found us a great tenant in only just 1 home open. We really can't thank you enough for all your help."

    — B & E, Property Investor

  • "My husband and I were greeted by Tricia Gilbert on our inspection of a potential rental home. Tricia, with her warm, friendly and professional approach immediately made us feel very welcome and at ease. We were successful in applying for this house and we were very grateful to Tricia for being so helpful and patient with us while going through all the paper work. It can be a stressful time if you are new to the rental game so it was a huge relief for us to have Tricia beside us every step of the way guiding us through. Even now the continued eagerness to help and availability for us is very comforting. We highly recommend Tricia’s services and expertise to anyone who wishes to use her service."

    — S & V DeSilva, Tenants

  • "Tricia was very professional & approachable from the very first contact. On meeting she explained everything in detail and answered all of my questions & put a first-time landlord at ease that my property would be in safe hands. My home was rented out after just one viewing. The whole process has gone very smoothly so far & I have confidence that Tricia will continue to manage my property just a thoroughly once the tenants are in. Couldn't have asked for more."

    — S Ninian, Property Investor

  • "Tricia has been my estate agent for a year now and has been absolutely brilliant. She called me within hours to set a meeting up to rent my house. Her knowledge of the area and rent prices is excellent. I was well informed about up-to-date information relating to Covid. Tricia is very efficient with communication via text and email. Would highly recommend her."

    — T Goulding, Property Investor

  • "I was very nervous about putting our family home on the rental market as I had no idea what to do as I had never done it before. I then came across Tricia from Next Level and she put my mind at ease as she guided me through the whole process and took away any stress that I had. Dealing with Tricia, I felt like a human instead of just a number. She is very professional in what she does. I highly recommend Next Level!"

    — B Lind, Property Investor

  • "Tricia manages our property and she does a wonderful job. We have been very fortunate to have her, making our experience as landlords as easy as it can get. She is bright, bubbly and exceptionally knowledgeable. Tricia’s communication is excellent, with ourselves and our tenants, allowing us both to relax and trust that she is doing the right thing. Our experience with Tricia has been an incredibly positive one, and we highly recommend others to seek her assistance. Thanks Trish!!"

    — A Couper, Property Investor

  • "I would highly recommend Next Level Property Management & Sales to other investors looking for integrity, communication and a high level of service."

    — K Jones, Property Investor

  • "2021 has been a crazy and busy year for us. Due to my previous Landlord selling, we found ourselves looking for a house in March/April 21 when there was very little availability on the market. Tricia from Next Level Property worked wonders and against all odds considering the housing market, found us a house. We are so incredibly thankful to her for all her hard work in securing us somewhere to live. About 7 weeks after moving in the roof in our kitchen fell in during a week of Covid-19 Lockdown, my amazing real estate (Tricia at Next Level Property) managed to get a plumber, an electrician and a ceiling/roofing guy out to make sure it was safe and then had pizzas delivered to us for dinner. I am extremely thankful that Next Level Property is my real estate and that Tricia is my property manager, she is efficient, hardworking, understanding, kind and genuinely cares about her tenants. Over the years I have had experiences with many different real estate and property managers and I can definitely say that Tricia/Next Level Property are brilliant and by far the best!! Thanks."

    — L Howes, Tenant

  • "I first met Tricia in 2013 when I rented out my ocean front property in the northern suburbs of Perth and moved interstate. Tricia managed the property until I returned, and I found Tricia to be helpful, proactive and efficient throughout the term of the lease. Whilst one expects a property manager to be knowledgeable and to provide a good level of service, what set Tricia aside from other property managers was her outstanding commitment, drive to do the best for her clients and willingness to go the extra mile. An example of this is when my tenant did not return the keys on time as required by the lease. This left me in an extremely awkward situation, where I had four pets returning from interstate that day, one of whom was recovering from major surgery, and no place to accommodate them. Tricia did everything in her power to recover the keys, with no compromise to her integrity or compliance with the lease agreement, relevant legislation and regulations. Owing to her persistence and professionalism, she was able to recover the keys the same day. She then attended the house herself to personally to complete the final inspection, after hours business and at significant inconvenience to herself. This saved me from an extremely stressful situation and significant cost. There are many examples that I could cite and I’m happy to discuss any of these in further detail if requested."

    — G Berber, Property Investor

  • "Selling with Tricia was a breeze. She is professional and knowledgeable, honest and easy to deal with. She gave invaluable input to help us best prepare and present our home. From our first home open with Tricia, we received multiple offers – achieving a higher price than other agents told us was possible. We wouldn’t hesitate to recommend Tricia as a capable and integrous local agent who puts your mind at ease, has her finger on the pulse of the market and understands her clients needs, thanks Tricia!"

    — J & L, Sellers

  • "It is with the greatest of pleasure that I provide the following testimonial regarding the services of Tricia Gilbert: I first encountered Tricia in March of 2020 when we inspected a prospective rental property. Covid 19 was a relatively new happening and everyone was concerned. At the time, I was in an immune compromised health situation and nervous about meeting new people. Tricia went out of her way to assist me, arranging a time when I could view the property in what I felt was a safe environment. It must be a fine line to walk when dealing with owners of properties and tenants in the properties. As a tenant, in all of my dealings with her, I have found her to be most efficient, thorough and honest. Tricia has always answered my questions in a timely and professional manner (and I have called or emailed her at some awful hours). I would not hesitate to recommend her services to my friends and family."

    — L Rodda, Tenant

  • "Next Level Property Management Services is a very organised agent able and quickly respond to your needs. They found us a suitable tenant in a short time and yet charged us less than other agents around. I will not hesitate to recommend this agent to those who are after a caring and professional property management service. "

    — M Rad, Property Investor

  • "I have been advertising for a tenant for my investment home for some time. Tricia was adamant that only 'suitable' tenant(s) were to occupy the property and she investigated and carried out due diligence with tenacity in order to obtain the best outcome. I would recommend Tricia to anyone who is wanting a good result."

    — J McGellin, Property Investor

  • "At first, I chose Tricia because all the other agents sounded like car salesmen. Non stop saying how good they are. I was right to choose her as it's been so easy from start to finish. We had one home open and had it rented. Tricia is an honest hardworking agent and above all a great human being."

    — B Davies, Property Investor

  • "Tricia's strongest point is her integrity, she is a professional Property Manager. You won't be disappointed!!"

    — C Harding, Property Investor

  • "Tricia is an ethical Property Manager who takes away the stress of landlords by providing an exceptional service for Perth landlords."

    — Sara Young, Real Estate Industry Trainer

  • "Tricia helped me to lease my property within the first week. She made the whole process easy and stress free. She was very pleasant to deal with and very professional. I highly recommend her services to anyone who is thinking about leasing a property."

    — T Meng, Property Investory

  • "My family and I have been renting in Perth for the last 15 years or so and we have currently been at our present address for a good several years. As with every property, issues arise and we have always pretty much taken care of any issue at our own expense because quite often, the property managers fail to respond and rarely gets anything done. The we had a change of property manager over the last year or so and things just couldn't be better! Any issue we have, whether it’s a shower issue to a flooded office due to burst pipes, is taken care of immediately and this is all down to our property manager Trish! She is extremely proactive and any tenant would be lucky to have her represent them. She always responds right any and any issue we have is taken care of within 24 hours! Outstanding really and she truly does make you think you are the only one on her books, we know we are not, but we couldn't recommend her more! 100% all the way."

    — T Doney, Tenant